How the watchdog FTC allows false hotel advertising

How the watchdog FTC allows false hotel advertising

False hotel advertising continues while the FTC watches When a hotel advertises that the nightly room rate is $120 and then insists on collecting $150 a night, consumers can claim that they were a victim of false hotel advertising. According to a Federal Trade...
Learn latest DOT rules for improved consumer protection

Learn latest DOT rules for improved consumer protection

DOT website consumer protection pages help travelers. The Department of Transportation (DOT) has been working on its DOT website consumer protection pages, “Got Flights? Know Your Rights.” The intent is to help travelers better know their travel rights while...

Say, “No” to the American and Qantas Joint Venture

An American-Qantas antitrust immunity harms consumers and competition As the Department of Transportation begins deliberation on the second version of the American-Qantas request for antitrust immunity, DOT should note the glaring weakness in the joint application. It...
DOT fines have no teeth. Would a $2 fine deter you?

DOT fines have no teeth. Would a $2 fine deter you?

DOT fines are laughable. It is like “the emperor has no clothes!” Why is airline customer service so bad? Part of the reason is the paltry DOT fines assessed against the airlines for breaking the Department of Transportation (DOT) rules. Last year, DOT...