Delayed or lost luggage can ruin any trip. Find out how to prevent your bags from going missing or being delayed, plus help the airline locate them to recover them faster. Thousands of pieces of lost luggage have been piling up at London’s Heathrow Airport....
While in-flight theft isn’t commonplace, it isn’t rare either. Air travelers must pack defensively to prevent theft of the cash, cards, identification, and other valuables they bring aboard their flights. In-flight theft is alive and well. Diego Sebastian...
While aircraft vs. lightning strikes may produce a light show and bang, it’s highly unlikely they will damage the airplanes or cause injuries. Passengers on a May, 2022, flight from Tirana, Albania, to Abu Dhabi were reportedly extremely scared. Some screamed...
The FAA’s emergency evacuation tests for aircraft certification need to reflect real-world conditions. Red Air flight 203 had flown for about two hours on the 848-mile route from Santo Domingo, Dominican Republic, when it began to descend toward Miami...
After a series of postponements, REAL ID 2023 goes into effect on May 3. Then, Americans will need a REAL ID to fly domestically. As we head into summer, domestic air travel has significantly recovered from its pandemic low. Overwhelmed with over-scheduling, staff...
These accomplishments have been achieved by working closely with our members, national media, the travel industry, the Department of Transportation (DOT), Congress and many other agencies.
– Removal of restaurant fees from DC area eateries — this is an ongoing project
– Creation of DOT Dashboard to outline consumer rights after cancellation of a flight
– Bi-partisan bill to eliminate hotel resort fees introduced into House of Representatives
– Creation of the Advisory Committee for Aviation Consumer Protections
– Advertised airfares now include airfare plus, mandatory taxes and fees
– Lost/damaged/delayed luggage compensation limit increased to $3,800
– Passengers have 24 hours to change or cancel their nonrefundable tickets without penalty
– Once an airfare is purchased, that airfare and ancillary fees cannot be increased
– Families flying together act passed by Congress that requires family members 13 years of age and younger to sit with other family members at no additional cost.
