Last chance — our favorite U.S. airline poll

(Sunday, October 11) If you have not taken our favorite U.S.airline poll, this is your last chance to register your vote. The cross-referenced data we have been collecting has been fascinating. We will be releasing this poll data on Wednesday, October 14th. Please let...

Delta Air Lines wins infamous Golden Luggage Award

With the steady increase in checked-baggage fees and the broadening of the application of those fees, many passengers have been wondering just what they get for their money when they check a bag domestically. The answer: nothing. Delta wins the infamous Golden Luggage...

New air-traffic computers fail tests

Reports are circulating that on one of the initial tests of the new computer system planned for the Next Gen air traffic control (ATC) system, the systems failed to identify aircraft properly. The decades-old system had to be re-activated and the state-of-the-art...

Airlines’ dirty little pilfered luggage secret

The airlines and TSA are fighting an ongoing battle against theft from checked luggage. The installation of more and more automated baggage handling systems has reduced theft. However, until human contact is eliminated, the problem probably won’t be exorcised. A...