Ghost stories in flight

James Wysong, a flight attendant for United Airlines, used to write regularly for us. I found this Halloween post from back in 2005 and thought that readers might enjoy his quirky perspective on fright night. At the end of an otherwise ordinary flight, I hear a...

My first Boxing Day

Editor’s note: For years, one of our most popular contributors was James Wysong, a flight attendant and the author of Flying High with A Frank Steward. Here is a story he posted in 2006 about celebrating his first Boxing Day in London. Enjoy and Happy Boxing...

The right to recline

On the airplane, that tiny button on your armrest that allows you to recline your seat is often a bone of contention for many passengers, and it can make ordinarily calm and affable person see red. What is the exact ruling on this issue? Where is it written that one...

9 do-or-die rules for an ailing airline industry

I can’t think of any other industry in the world that treats its most valuable customers like dirt, goes out of its way to infuriate its employees, gives its shareholders such dismal returns — but survives. I’m talking about the airline industry, of...