by Janice Hough | Jul 22, 2010
In the latest airline turbulence “incident,” nobody died, although from based on published reports, as in the San Francisco Chronicle, Wednesday, a few people came pretty close. In brief, a United Airlines 777 en-route from Dulles to Los Angeles, not...
by Janice Hough | Jul 21, 2010
For a very small segment of the population, the “super elite,” many fees aren’t an issue. For that matter, for these travelers, it’s not even a problem to quickly reach an English-speaking reservations agent. On United Airlines they’re...
by Janice Hough | Jul 20, 2010
Many Consumer Traveler posts, including a large percentage of mine, are about when things go wrong on a trip. Notably, the travel industry doesn’t always get high marks for customer service. Sometimes travelers are unhappy with a situation, when realistically,...
by Janice Hough | Jul 19, 2010
Some people actually go on birdwatching vacations. Other times bird spotting is just part of a trip. Here is an only slightly tongue-in-cheek guide to some types that are often encountered in flight. The “Nester” — Commonly seen during vacation season....
by Janice Hough | Jul 16, 2010
For most travelers, the only weight that comes to mind as a potential problem on a airplane is the weight of your luggage. However, airlines do actually have issues with maximum takeoff weight, sometimes in the summer when light air makes takeoff more difficult, and...