The Department of Transportation (DOT) has the final say on airline customer service. Normal citizens do not have the ability to take airlines to local […]
This week we muse about using smart chips to track TSA security lanes in order to speed up checks. We take a look at suggested changes for hotels that are competing with airbnb rentals. And, we read about changes in car rentals that may eliminate the need for keys.
It was a special birthday – mine – and I thought it merited a special celebration. Instead of a blow-out party that we’d forget in a month, I decided to take my son, his wife and my two granddaughters (ages 11 and 14) on a trip we’d all remember. The first challenge was choosing the right trip. That started the process of elimination. I decided not to repeat our vacation of few summers ago when I’d rented a house for the gang.The idea of a land tour didn’t feel right; packing and unpacking, piling into a car or bus every day or two… well, that’s exhausting too.
This Op-Ed was published in USAToday on September 22, 2017 We all know that today’s airplanes are not designed to keep coach passengers happy. But, […]
The Department of Transportation and the FAA have made rules over the years that were designed to help the struggling airline industry. Keeping the industry operating was a part of keeping our economy healthy. However, today, with dramatic consolidation in the industry, what were once measures to help the industry have turned into anti-consumer regulations and anti-free-market weapons.